Because protecting your privacy is very important to FOREXalive, we operate our web site under the following guidelines to safeguard your personally identifiable information:

FOREXalive policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, FOREXalive policies and procedures are subject to change.

What Personal Information does FOREXalive collect?
In the course of serving its customers, FOREXalive acquires stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information - such as the customer’s name, address, telephone number, and credit card data - is provided to FOREXalive by its customers in order to establish service. Other information - such as the customer’s account status, choice of services, and customer logs - is created and maintained by FOREXalive in the normal course of providing service. FOREXalive also uses cookies, which are small pieces of information that a web site can store in a designated file on a user’s computer for various reasons. In addition, FOREXalive may store customers’ electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

Data Security
FOREXalive will protect the confidentiality of its customers’ information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of FOREXalive, its partners, its employees and other customers of FOREXalive services. To protect the loss, misuse, and alteration of information that is collected from customers, FOREXalive has appropriate physical, electronic, and managerial procedures in place.

Modification of customer information.
Customers may modify their personal information by logging a Help Desk ticket to make the request.

Domain name customers, who have registered a domain name with FOREXalive and wish to change the Technical Contact from FOREXalive to another company or change any other registration information, should be able to do so by logging into their account. FOREXalive provides all customers with full access to their domain account by sending them their own username and password. It is important to note that customer domain name registration information is made publicly available in the registry of domain names. In the event you lose your password, you can log a Help Desk ticket and we will re-send the password to the email address on the domain registration record. In the event you lose your password and the email address on record with is no longer valid, a direct request to Registrar is required; therefore it is important to keep your email address current as well as your email address with FOREXalive.

How do I protect my Personal Information in public forums?
FOREXalive may offer interactive forums, such as message boards and chat. FOREXalive users should be aware that when they voluntarily disclose Personal Information to other users or to third parties on the FOREXalive system, through e-mail, or outside of the FOREXalive system, that information can be collected and used by others and may result in unsolicited messages from other members or third parties. While FOREXalive strives to protect your Personal Information, FOREXalive cannot guarantee the security of any information that you transmit to FOREXalive, and you are solely responsible for maintaining the secrecy of any passwords or other account information.

What about privacy on sites that FOREXalive links to?
FOREXalive may provide links to its partners and other Internet sites. These sites have separate data and privacy practices independent of FOREXalive, and FOREXalive disclaims any responsibility or liability for their policies or actions.

Disclosure of customer information and communications
FOREXalive will not otherwise disclose its customers’ personal and account information unless FOREXalive has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of FOREXalive, FOREXalive customers, or others, or where FOREXalive has a good faith belief that the law requires such disclosure.

FOREXalive also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that FOREXalive stores or transmits for its customers. The circumstances under which FOREXalive will disclose such electronic customer communications are when: